iPhone 6 Searching or No Signal

iPhone 6 searching
iPhone 6 displaying “Searching” problem

For many of us, our phones have become a major focal point in our lives. They’re our organisers, social hub, business tool, media centre and even someone to talk to (Hey Siri!). So when they stop working our stress levels can go through the roof. 

Recently, your iPhone 6 has been displaying “Searching” or “No Signal”. You can’t make calls or send texts. In fact, you can’t do much of anything unless you’re connected to WiFi, but your mate is sitting next to you happily nattering away on his phone. You’ve searched the internet for solutions, checked there’s actually a signal in your area, rebooted your phone, re-seated your SIM card, done a manual reset of your network provider, reset networking, tried various other weird tricks and perhaps even done a factory reset but nothing works.

What’s The Solution?

It’s starting to look like a hardware issue. One of the components inside your phone has failed but that doesn’t need to be the end of the road for your phone. Below I’ll walk you through replacing one of the most accessible components inside your phone. A solution which worked for the phone pictured above where all other suggestions failed.

iPhone antenna component
iPhone 6 component

We’re going to replace a component part of your phone’s antenna system. These can be purchased extremely cheaply on eBay or Amazon although the choice is yours if you decide to buy a non-apple original part. Search iPhone 6 antenna on eBay and you’ll soon find one. Your iPhone has a number of antenna¬†components, we’re just looking at this specific item.

Getting Ready

You’ll need to following tools to complete this repair.

  • iPhone 6
  • Tweezers
  • Pry tool (optional)
  • Mini Phillips screwdriver
  • Pentalobe screwdriver
  • Mini suction cup
  • Plectrum tool (missing from the above image)

Start by removing the two pentalobe screws found either side of the charging port on the base of your phone. This particular phone looks a little bruised and battered which could be why it has this problem.

Attach the suction cup to your screen, close to the button but not overlapping it. This will give you just enough lift on the screen to allow you to insert your plectrum tool between the screen and the phone’s case. VERY carefully, work your way around the phone’s screen, prying it away from the phone. The screen is attached at the top (opposite end to the button) so leave that until last. Once  you have worked you way around the bottom edge and two sides of your phone, the screen should lift up as if it were hinged at the top

Once you’ve lifted the screen up you’ll now be able to see the inside of your phone. No need to detach the screen completely. We’re going to replace the part identified in the picture below with the blue arrow. We first start by removing the two screws marked with red arrows.

WARNING: The screws you are about to remove come in a number of different sizes. My advice would be to sketch this area of your phone on paper showing the locations of the screws. As you remove the screws, place them on your sketch – and be very careful not to knock them off!

Lift away the bracket released by these two screws.

You now have for more screws to remove. Remember what I said about the screws! In total, you will have removed 6 screws (not including the two external pentalobe screws).

You will now be able to lift away your (hopefully) faulty antenna component. See below.

You can now insert your new component and replace the screws in the their correct places.

When replacing the screen, please note that you need to insert the top of the screen first. There are little “hooks” along the screen’s edge that locate underneath a ledge inside your phone’s case (hooks circled and ledge arrowed in the picture below). Hook these in first then carefully lower the screen and work around the edge pressing it into the phone. Then, replace the two pentalobe screws and you’re done!

Turn the phone back on and hopefully you’ll see the network connected. Don’t panic if it doesn’t immediately connect. You may need to run through a few of the previously mentioned tricks to get it working.

iPhone connected to the network

Of course, if you’d rather not tackle this yourself, send your phone to Steve Page at MicroGenic for a repair. ¬£40 + parts and postage. Contact me for details or email steve@microgenic.co.uk.

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